HubSpot vs Salesforce: Which Should You Choose?

Verdict

HubSpot wins on adoption and sales-marketing alignment; Salesforce wins on customization and enterprise scale.

FeatureHubSpotSalesforce
Starting priceFree tier$25
Rating4.44.3
WebsiteRead review →Read review →

Choose HubSpot if…

  • You want sales and marketing on one platform
  • Time-to-value matters more than customization
  • Your team is under ~200 people

Choose Salesforce if…

  • You need deep customization or industry-specific objects
  • You have ops headcount to maintain it
  • You are enterprise and your partners expect it

Deep dive

HubSpot and Salesforce are the two defaults in B2B CRM. HubSpot is the friendlier all-in-one for sales and marketing teams that want to share one platform. Salesforce is the extensible system of record for orgs that have the headcount and budget to customize it.

Bottom line

Most teams under 200 employees should pick HubSpot. Most teams over 500 employees end up on Salesforce. The middle is a judgment call about how much customization you really need.

J

Written by

Jordan Lee

ex-CRO at two B2B SaaS exits · 15+ years in revenue leadership

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