As much as cold calls are dreaded as a day-in, day-out ritual for salespeople, it’s still something that needs to get done.
Part of the reason is associated with higher call volume = more outreach and coverage, increased revenue, and sales conversions. Of course, the latter is associated with the fact that whether those cold calls were converted or not.
Speaking of conversions, the average cold call conversion rate is somewhere between 2% to 3% out of 100+ calls a day. On top of that, prospects are much more aware of call patterns, and they have already appointed gatekeepers who can sniff us folks from the sales lot quite easily.
But cold calls are still relevant, and they’re part of the outreach sales campaign, especially if the business’s core operations rely on calling people daily.
This post focuses on the software aspect of cold calls – i.e., we have highlighted the best cold calling software to help you get a couple of things going on and done. And yes, that includes conversions too, because we’re going to be looking at a bunch of programs that help to improve call conversational skills.
So, let’s get started…
10 Best Cold Calling Software That You Need To Try In 2025
Here’s a quick look at some of the best ai cold calling programs that are available online as both free and paid resources.
1. Trellus
Trellsu was launched with the central belief that salespeople require a bit of handholding when it comes to call conversions.
For that, the platform added a special AI tech stack, which uses NLP and ML algorithms to monitor ongoing calls’ behavior pattern and then makes suggestions through real-time cues.
As a result, whenever a sales rep is engaged in any call, the program’s cues helps him to improve on his conversational skills, and also benefit from tips that associate with cold calling objections.
That’s part of many value offerings that the platform comes with.
Over time, since its inception, Trellus has introduced tons of user requested features to offer not only a more polished product, but also a wholesome sales enablement experience.
Key Features:
- Embedded Parallel Dialer: Introduces a robust 5-line parallel dialer that embeds directly into your CRM environment. As a result, you can call multiple leads simultaneously for increased outreach.
- LinkedIn Superhuman: Special feature for individuals looking to connect with prospects through LinkedIn. The program consolidates all your conversations so that you can categorically engage with potential leads without wasting your time and resources.
- Less Idle Time: Throttle your virtual sales flow experience with automated workflows that can be paused from within your CRM’s interface.
- Tons of Integrations: Trellus integrates with just about any popular CRM to help you centralize your cold calling and outreach processes without having to switch over multiple tabs for mundane tasks.
- Call Analytics & Reports: Sales reps’ managers can instantly access past call reports to keep tabs on call engagement metrics, conversions vs. people who hung up during calls and vice versa. It’s a super useful feature for anyone looking to create new KPIs for sales workflows and improve accordingly.
Another key feature of this platform is the ability to set up practice voice calls. These calls are placed against AI voice bots that train themselves based on previous calls that your sales teams made most recently.
It’s a handy feature because it saves sales managers and reps time, as they don’t have to schedule special training meetings to get through cold calling workshops.
Pricing:
- Free Plan: Starting off at $0 per month and comes with unlimited call recordings, transcripts etc. Other features include AI generated gold up emails, call summaries, AI generated prospect and company research. You get 30 power dials a week.
- Power Plan: Starting at $59.99 per month, and comes with a powerful back-to-back single-line dialing mode, alongside voice mail drops and all the features in the basic plan.
- Parallel Plan: Starts at $149.99 per month and comes with multi-line dialer, unlimited AI practice calls, spam remediation, additional phone numbers, and all the features that are already there in basic and power plan.
2. Dialpad
Up next on our best cold calling software recommendations list, we’ve got Dialpad. It’s a well-known name in the industry.
The platform comes with the latest VoIP technology and plenty of other features to offer a wholesome sales experience. Think of integrated chat system, dedicated phone hotline, and a knowledge base for internal customer support team, your’ve got a robust product with out of the box features to support multi-sized; multi-location outbound teams.
Key Features:
- Embedded machine learning algo for advanced features
- Call analysis and reporting
- Call routing
- Customer calls scoring system
On the downside, Dialpad sems to be missing a smart/ predictive dialer. However, this could be attributed to the fact that parallel dialing software are more expensive and not every sales platform can afford them. That way, Dialpad is focusing on niche businesses that are on a budget.
3. Nextiva
If you’ve been frequenting different sales channels on Youtube, you may have run into Nextiva, one of the best cold calling software. And yes, Jessica Hord is practically a celebrity, since she’s the face of Nextiva and they’ve launched hundreds of Youtube videos by now.
Just like Trellus, Nextiva also offers a bunch of extra features that take the platform well beyond the confines of a typical cold calling solution. It comes with integrated support for Zendesk, ConnectWise, MS Teams. The latter is pretty common in all kinds of organizations.
And given that MS Teams has its own apps for GTD, sales entirely takes on a new experience with Nextiva and MS Teams integrations.
Key Features:
- Better workflow optimization
- Omnichannel marketing solutions
- Video and voice calling
- Video and voice recordings
- Best for enterprise level businesses looking to secure big ticket clients through sales calls, etc.
4. 8 x 8
8 x 8 is a slightly unusual name for a software since most of the cold calling solutions come with fancy names these days. However, they have a solid evergreen services channel that suits enterprises and also works for small businesses through a special low tier pricing plan.
Features-wise, we’re looking at a dedicated and centralized call center management solution, call reporting, IVR integrations with MS Teams, Slack, Salesforce etc. This is a good thing because even though Nextiva has a couple of integrations, 8 x 8 takes it a step further with Slack and Salesforce integration and support.
Key Features:
- Call center management solution
- Call monitoring, analytics and reporting
- Post call summaries
- IVR etc.
On the flip side, this cold calling software for call centers restricts you to SMS feature within the US only. International SMS support isn’t there, and they charge extra for sending any SMS to mobile numbers in Brazil.
Why so?
TCPA compliance has made it a little hard for businesses to comply with anti-spam policies. In a broader sense of things, this is a good feature that prevents businesses from abusing the cold calling facility, and also protects consumers as well.
5. RingCentral
RingCentral is a go-to solution for any outbound sales platform looking for a dedicated VoIP solution. They’ve been in the market for over two decades now.
Owing to a long list of features, we can’t strictly label it a cold calling software, but it does get the job done, if you are looking to make cold and warm calls, both.
Alongside basic calling facility, RingCentral also offers contact management, call recording system, IVR solutions, and SIP trunking.
The only setback with RingCentral is the lack of sentiment and call pattern analysis. So, it’s a little light on conversational ai call training technology. If your sales team already has good communication skills, you probably won’t need the speech sentiment and call behavior recognition features that much.
Key Features:
- SIP Trunking
- Call routing
- Dedicated contact management solution
- Call monitoring and recording for better customer experience and business accountability
Overall, it’s a solid solution for businesses of all sizes and niches.
6. Vonage
Over the last 20 years or so, Vonage has earned a solid reputation for being a reliable source of virtual phone services across the world.
Their services work with, both, inbound and outbound call businesses. All thanks to a dedicated automatic attendant feature, call forwarding and call routing system, handling customers isn’t a problem with Vonage.
Key Features:
- Integrates easily with popular CRMs
- Voice and video conferencing
- Yes, you can make outbound cold calls with Vonage!
- Automatic attendant for inbound calls
- Call routing service to redirect calls to available agents
Vonage has hidden fee associated with different pricing tiers. Our best recommendation is to sign up for a low tier pricing plan and see how the software stacks up against your particular business requirements.
If everything seems to work, feel free to onboard your entire business team to a high-tier pricing plan and take things forward from there.
7. Aircall
Of course, this list of the best cold call software would’ve been incomplete without the addition of Aircall.
It’s a popular solution that’s earned a solid reputation as a household software among different sales industries. Aircall has a couple of different features that enable full-scale automation, better customer support, outbound call distribution, etc.
Key Features:
One of the best things about Aircall is its integration with Zapier, Pipedrive, and Intercom. On the downside, it does have a few technical issues, like occasional bugs that pop up during screen-shares. But it gets the job done.
8. TalkDesk
TalkDesk is best for both inbound and outbound calling solutions.
As far as inbound call services are concerned, you get access to call routing, interactive voice response feature (*also known as IVR, as mentioned earlier), workforce management to keep up with teams’ accountability, call and screen recording, etc.
As a platform, TalkDesk is well known for its solid customer support. Just in case you run into any technical issues, they have their customer support team on standby 24/7.
Key Features:
- Real time call tracking, monitoring, and recording
- Schedule and manage your sales agents’ work through a dedicated task management system
- Call routing system
- Cold calling facility
9. JustCall
Moving on, we’ve got JustCall. It’s a dedicated cloud based telephonic system that offers a seamless calling experience to businesses of all types and shapes.
They were founded back in 2016, and since then, they’ve come a long way in terms of offering user-requested features and overall UI/UX experience. JustCall reportedly has a customer base of 6000+ worldwide businesses. So, yes, you can imagine the overall number of users if you were to break all those clients into individual sales and support teams scattered all over.
Key Features:
- Integrates easily with popular CRMs
- Supports users from Android and iOS platforms, both
- Local phone numbers availability to business users from a growing list of 90+ countries
- Track your team’s performance in real-time with built-in performance monitoring and tracking solutions
- Protect your sales callers’ privacy with a dedicated call masking feature
10. Five9
Lastly, we’ve got Five9 as a go-to solution for anyone looking for a cold calling software online.
What does the platform offer?
We’re looking at omnichannel support for sales teams. The program integrates with different software easily, and it also offers an AIO cloud contact center solution. As a line manager responsible for your sales or customer support team’s performance, you get access to advanced workforce optimization features with next level transparency.
Key Features:
- AIO solution with plenty of out of the box features to support inbound and outbound sales and support businesses
- Dedicated contact center solution
- Offers reporting and analytics with insightful data
In terms of performance, Five9 suits mid and large sized businesses that need a robust call center software with cold calling facility alongside.
Go On a Trialing Spree!
And there you have it, a list of the best cold calling software that we handpicked for you.
Just to be on the safe side, if you’re unsure of your business and team’s requirements, we strongly recommend that you sign up for a trial plan on any of the aforementioned software’s websites.
If a $0 plan isn’t available, then sign up for a minimum pricing plan. This’ll give you enough wiggle room to evaluate the software and see if its features work as advertised.