Sales Loves Marketing
- Best for
- Small and mid-size inside sales teams that sell by phone and email
- Starting price
- $9 per user per month (Solo, annual)
- Free plan
- ✗ No
- Free trial
- ✓ Yes
Close is a sales CRM for teams that sell by phone, email and text. Calling, SMS, email and workflows are built in, so reps work their leads from one screen instead of stitching a dialer onto a CRM. Close now also includes Chloe, an AI sales agent that can call and qualify leads.
Who is Close for?
Close suits small and mid-size inside sales teams: founders doing their own selling, SDR teams that make many calls a day, and agencies or SaaS companies with a phone-heavy sales motion. It is a sales-only tool. It has no marketing automation or help desk, so teams that want one suite for sales, marketing and service usually look elsewhere.
What are Close's main features?
Calling and dialers
Every plan includes built-in calling and SMS, with usage billed at cost. Close says most outbound calls cost around $0.02 a minute and phone numbers start at about $1 a month. The Growth plan adds a power dialer that works through a list automatically. The Scale plan adds a predictive dialer for high-volume teams, unlimited call recording retention and live call coaching.
Email, SMS and workflows
Close keeps calls, emails and texts on the same lead record. From the Growth plan, workflows automate follow-up: for example an email, then a text, then a call task. Growth also adds bulk email.
Chloe, the AI sales agent
Chloe is included on every plan. Close says she can call leads, have qualifying conversations, book meetings and update the CRM. Each plan includes a monthly base of AI credits, from 500 per user on Solo to 2,000 on Scale, and Chloe's work uses those credits plus telephony.
Pipeline and reporting
A pipeline view shows deals by stage and value, with suggested next steps. Reporting covers activity and results per rep, which managers use to compare performance over time.
How much does Close cost?
Prices checked on 31 October 2026 on Close's pricing page, in US dollars:
| Plan | Billed annually | Billed monthly |
|---|---|---|
| Solo (1 user) | $9 per user/month | $19 per user/month |
| Essentials | $35 per user/month | $49 per user/month |
| Growth | $99 per user/month | $109 per user/month |
| Scale | $139 per user/month | $149 per user/month |
There is no free plan. Close offers a 14-day free trial with no credit card and a 30-day money-back guarantee. Calling and SMS are billed by usage on top of the plan. Custom pricing is available for larger teams.
What do users say about Close?
Close is rated 4.7 out of 5 on G2 from more than 2,100 reviews at the time of checking. G2's review summary says users most often praise how easy it is to use, the fast and helpful support, and having calls, emails and texts managed in one place.
The most common complaints on G2 are missing features, such as limits in the mobile app and no WhatsApp integration, calling problems including unexpected charges and recording failures, features that feel limited for B2C sales, and limited customization of reports and dashboards.
When should you choose an alternative?
- You want a free plan to start. HubSpot CRM has a free tier.
- Your team sells from a visual deal pipeline more than the phone. Look at Pipedrive.
- You want a CRM that fills itself from email and LinkedIn. Compare Salesflare.
- You only need a phone system next to your existing CRM. See Aircall.
For a wider comparison, read our list of the best CRM systems for SMBs or browse all CRM tools.
Key features
- Built-in calling and SMS. Reps call and text from inside the CRM; calling and SMS usage is passed through at cost, with most outbound calls around $0.02 per minute.
- Power and predictive dialers. The power dialer (Growth) works through a list automatically, and the predictive dialer (Scale) dials several numbers at once for high-volume teams.
- Email and workflows. Two-way email plus multi-step workflows that mix emails, texts and call tasks, available from the Growth plan.
- Chloe AI agent. An AI sales agent included on every plan that can call leads, qualify them, book meetings and update records, paid for with AI credits.
- Pipeline and reporting. A pipeline view with stages, deal values and suggested next steps, plus reporting on activity and results.
- Integrations. Close lists more than 100 integrations and an MCP option for connecting AI tools.
Close pricing
| Plan | Price | Notes |
|---|---|---|
| Solo | $9 per user per month billed annually, or $19 billed monthly | Limited to 1 user and 10,000 leads; no workflows; 500 AI credits per user per month |
| Essentials | $35 per user per month billed annually, or $49 billed monthly | Unlimited contacts and leads, team features, built-in forms, email, calling and SMS; no workflows; 1,000 AI credits per user per month |
| Growth | $99 per user per month billed annually, or $109 billed monthly | Marked most popular. Adds automated workflows, Chloe in workflows, power dialer, custom activities and bulk email; 1,500 AI credits per user per month |
| Scale | $139 per user per month billed annually, or $149 billed monthly | Adds role-based permissions, lead visibility rules, predictive dialer, unlimited call recording retention and live call coaching; 2,000 AI credits per user per month |
Close FAQ
How much does Close cost?
On 31 October 2026 Close listed Solo at $9, Essentials at $35, Growth at $99 and Scale at $139 per user per month billed annually. Monthly billing costs $19, $49, $109 and $149. Calling and SMS usage is charged on top at cost.
Does Close have a free plan?
No. Close offers a 14-day free trial with no credit card required, and a 30-day money-back guarantee on paid plans.
Which Close plan includes the predictive dialer?
The predictive dialer is on the Scale plan. Growth includes the power dialer, which calls through a list one number at a time.
What is Chloe in Close?
Chloe is Close's AI sales agent. Close says she can call leads, hold qualifying conversations, book meetings and update the CRM. Access is free on all plans; the work she does uses AI credits and telephony.