Sales Loves Marketing
- Best for
- Small and mid-sized sales teams that want a visual, no-code CRM on the same platform as their project work
- Starting price
- €12 per seat per month
- Free plan
- ✗ No
- Free trial
- ✓ Yes
monday CRM is a sales CRM built on monday.com's board platform. Teams use it to manage leads, contacts, accounts and deals from first contact to after the sale, and shape the pipeline themselves without code. Its newer plans add AI agents that find leads, make qualifying calls and prepare reps for meetings.
Who is monday CRM for?
It fits small and mid-sized sales teams that want a visual CRM they can set up quickly and change often. It also suits companies that already run projects in monday.com, because sales and delivery can sit on the same platform. Some reviewers say it lacks depth next to larger CRMs for detailed reporting and complex setups.
What are monday CRM's main features?
Pipelines you build yourself
Leads, deals and accounts are boards. You add columns for the fields you need, set the stages and track the numbers on dashboards. Lower plans cap the number of columns per board, so check the limits before you design a detailed pipeline.
AI agents
monday CRM's AI plans include agents for specific jobs. The lead sourcer finds and enriches leads that match your target profile. The outreach caller makes first calls and logs summaries. A meeting prep agent sends a briefing before each customer meeting, and a notetaker turns calls into notes. You can also build your own agent with a plain-language prompt.
Email, sequences and the activity timeline
From Standard up, every email, call, meeting and note for a contact appears on one timeline. Pro adds mass emails and automated email sequences. monday campaigns, a separate product, sends marketing emails from the same CRM data.
Quotes, invoices and automations
You can create quotes and invoices inside the CRM, with a monthly limit per plan. Automations take over repetitive tasks, and the monthly automation allowance rises with each plan.
How much does monday CRM cost?
Prices below were checked on monday.com's pricing page on 31 October 2026. The page showed them in euros, per seat per month, and plans start at 3 seats.
| Plan | Billed yearly | Billed monthly |
|---|---|---|
| Basic | €12 | €18 |
| Standard | €17 | €25 |
| Pro | €28 | €41 |
| Ultimate | Custom | Custom |
There is no free plan. A 14-day trial needs no credit card. Standard, Pro and Ultimate each also come in an AI version with AI credits included. Teams of more than 40 users are asked to request a quote.
What do users say about monday CRM?
On G2, monday CRM holds 4.5 out of 5 from 1,939 reviews. Reviewers most often praise its ease of use, its integrations, its automations and how far it can be customized. Several say they like running sales and project work on one platform. The most common complaints are a learning curve when connecting boards, plan limits on automations and columns, and less depth than larger CRMs for detailed reporting.
When should you choose an alternative?
- You want a pure sales pipeline with less setup: look at Pipedrive.
- You want a free CRM to start with: HubSpot CRM has a free tier.
- You expect complex processes and a large sales team: consider Salesforce.
- You already use Zoho apps: see Zoho CRM.
For a longer look, read our monday CRM review or our list of CRM systems for SMBs.
Key features
- Customizable pipelines. Leads, contacts, accounts and deals live on boards you shape with dozens of column types, without code.
- AI agents. Agents that find and enrich leads, call and qualify prospects, flag slowing deals and brief reps before meetings, included in the AI plan versions.
- Email sequences and mass email. Pro adds mass emails and automated email sequences, and monday campaigns adds email marketing from the same data.
- Communication timeline. From Standard up, every email, call, meeting and note for a contact shows on one timeline that updates automatically.
- Quotes and invoices. Create and share quotes and invoices from the CRM, with a monthly limit that rises by plan.
- Automations and dashboards. Automate repetitive steps and track pipeline and team activity on custom dashboards.
monday CRM pricing
| Plan | Price | Notes |
|---|---|---|
| Basic | €12 per seat per month billed yearly, or €18 billed monthly | Plans start at 3 seats; 1 workspace, 1 dashboard, 1,000 active contacts and deals, 5 columns per board, 20 quotes and invoices a month |
| Standard | €17 per seat per month billed yearly, or €25 billed monthly | 10,000 contacts and deals, 250 custom automations a month, a unified timeline of emails, calls and meetings, mobile apps |
| Pro | €28 per seat per month billed yearly, or €41 billed monthly | 100,000 contacts and deals, 25,000 automations a month, mass emails and email sequences |
| Ultimate | Custom pricing | Formerly Enterprise; unlimited contacts and dashboards, advanced permissions, HIPAA compliance, priority support |
| Standard AI, Pro AI and Ultimate AI | Not shown on the pricing page | Versions of each plan with AI credits included, adding the outreach caller, lead sourcer and meeting prep agents and a meeting notetaker |
monday CRM FAQ
Does monday CRM have a free plan?
No. monday CRM offers a 14-day free trial with no credit card. After that you need a paid plan. Qualifying nonprofits can apply for free or discounted access.
How much does monday CRM cost?
On 31 October 2026 the pricing page showed Basic at €12, Standard at €17 and Pro at €28 per seat per month on yearly billing, and €18, €25 and €41 on monthly billing. Plans start at 3 seats, and Ultimate is priced on request.
What is the difference between monday CRM and monday work management?
Both run on the same board platform. monday CRM adds sales objects such as leads, contacts, accounts and deals, plus email sync, sequences, quotes and sales AI agents. Work management is aimed at projects and tasks.
Is monday CRM good for small businesses?
It suits small teams that want a visual CRM they can shape themselves. The 3-seat minimum and the limits on the Basic plan mean most teams start on Standard or Pro.