Sales Loves Marketing
- Best for
- Technical teams that want an open-source CRM they can customize deeply, self-host or extend with code
- Starting price
- $9 per user per month
- Free plan
- ✓ Yes
- Free trial
- ✓ Yes
Twenty is an open-source CRM. You can run it free on your own servers or pay for Twenty's managed cloud, which starts at $9 per user per month billed yearly. It is built to be shaped around your sales process, with a custom data model, workflows, AI agents and a developer framework.
Who is Twenty for?
Twenty suits teams with technical skills, or a partner to help, that want full control over their CRM: where the data lives, how it is structured and how it connects to other systems. Twenty's FAQ says teams can move from Salesforce or HubSpot by CSV import or through the API, with partners available for a full migration. Teams that want a ready-made CRM with no setup and a long record of public reviews may prefer an established vendor.
What are Twenty's main features?
A data model you control
You create custom objects, fields and views from the settings, without code. Records can be shown as tables, Kanban boards grouped by stage, or calendars. Cloud plans include unlimited seats, objects, fields, views and records.
Email, calendar and workflows
Google and Microsoft email and calendar sync log emails and meetings on records automatically. No-code workflows automate routine steps, using monthly workspace credits included in each plan. Marketplace apps add features such as call recording and lead enrichment.
AI and developer tools
An in-app AI assistant and AI agents handle CRM chores. On cloud workspaces, a native MCP server lets AI assistants such as Claude or ChatGPT read and write CRM data. Developers can build custom objects, logic and interface components in TypeScript with the apps framework, and use the API for large imports.
Open source
The code is public on GitHub. The license file says the project is mostly under the GNU Affero General Public License v3 (AGPLv3), some developer packages are under MIT, and files marked Enterprise need a paid subscription for production use. You can read about the AGPL on Wikipedia.
How much does Twenty cost?
Prices checked on 31 October 2026 on Twenty's pricing page, in US dollars:
| Plan | Billed yearly | Billed monthly |
|---|---|---|
| Cloud Pro | $9 per user/month | $12 per user/month |
| Cloud Organization | $39 per user/month | $52 per user/month |
| Cloud Enterprise | From $50k per year | |
| Self-hosted Pro | $0 | $0 |
| Self-hosted Organization | $19 per user/month | $25 per user/month |
The cloud has a 30-day free trial with no credit card required. Extra workflow and AI credits cost $1 per credit, from $20 per month.
What do users say about Twenty?
Twenty had no listing on G2 at the time of checking, and very few public reviews on other software review sites. That makes it hard to summarize user sentiment. If reviews matter to your decision, test the free self-hosted version or the 30-day cloud trial with your own data.
When should you choose an alternative?
- You want a proven CRM with a large review base and no setup. Look at HubSpot CRM or Pipedrive.
- You need an enterprise CRM with a large partner ecosystem. Compare Salesforce.
- You want a simple, low-cost CRM for a small team. See Zoho CRM.
For a wider comparison, read the best CRM systems for SMBs or browse all CRM tools.
Key features
- Custom data model. Create custom objects, fields and views without code, with unlimited records, seats and objects on every cloud plan.
- Table, Kanban and calendar views. View records as tables, Kanban boards grouped by stage, or calendars.
- Email and calendar sync. Google and Microsoft email and calendar sync, so emails and meetings log themselves on records.
- Workflows. No-code agentic workflows, paid for with monthly workspace credits.
- AI chat and agents. An in-app AI assistant, AI agents and a native MCP server so assistants such as Claude or ChatGPT can read and write CRM data.
- Apps framework and API. Build custom objects, logic and React components in TypeScript, and use the API to import large datasets.
- Open source. The code is public on GitHub and mostly licensed under AGPLv3, with some enterprise files under a commercial license.
Twenty pricing
| Plan | Price | Notes |
|---|---|---|
| Cloud Pro | $9 per user per month billed yearly, or $12 billed monthly | Email and calendar sync, custom data model, agentic workflows, about 100 AI tasks per member per week, Admin and Member roles. |
| Cloud Organization | $39 per user per month billed yearly, or $52 billed monthly | Adds custom roles with field and row-level permissions, SAML/OIDC SSO, audit logs, priority support and 5x more AI usage. |
| Cloud Enterprise | From $50k per year | Dedicated compute, single-tenant isolation, SCIM, dedicated support with an SLA and custom contracts. |
| Self-hosted Pro | $0 | Free open-source core on your own servers, up to 5 workspaces, community support. |
| Self-hosted Organization | $19 per user per month billed yearly, or $25 billed monthly | Adds custom AI models, row-level permissions, SAML/OIDC SSO and support from the Twenty team. |
Twenty FAQ
Is Twenty free?
The open-source core is free to self-host. Twenty's managed cloud is paid, starting at $9 per user per month billed yearly, with a 30-day free trial and no credit card required.
How much does Twenty cost?
On 31 October 2026 Twenty's pricing page listed Cloud Pro at $9 and Organization at $39 per user per month billed yearly, or $12 and $52 billed monthly. Enterprise starts at $50k per year. Self-hosted Organization costs $19 per user per month billed yearly.
Is Twenty really open source?
Yes. The code is public on GitHub. According to its license file, the project is mostly under the GNU AGPLv3, some developer packages are under MIT, and files marked as Enterprise are under a commercial license that requires a subscription for production use.
Can I migrate from Salesforce or HubSpot to Twenty?
Twenty says you can import data by CSV or through its API for larger datasets, and that implementation partners can run a full migration.