Sales Loves Marketing
- Best for
- Very small teams on a tight budget that want contacts, email campaigns and a help desk in one cheap tool
- Starting price
- Starter as low as $8.99 per user per month (2-year term); $14.99 billed monthly
- Free plan
- ✓ Yes
- Free trial
- ✗ No
Agile CRM is a low-cost, all-in-one CRM for small businesses. It combines contact and deal management, marketing automation and a help desk in one cloud app, and it has a free plan for up to 10 users.
Agile CRM's own pitch is "Sell & Market Like the Fortune 500". Its main selling point is price: paid plans start at $8.99 per user per month on a two-year term.
Who is Agile CRM for?
Agile CRM suits very small teams that want sales, email marketing and support in one tool for little money. A two-person agency or a small online shop can run contacts, simple campaigns and support tickets without paying for three products. Be aware that the product looks dated: the homepage's most recent product update and blog posts are from 2020, and that update points customers to the vendor's newer 500apps suite. Teams that need an actively developed CRM with modern AI features should compare alternatives first.
What does Agile CRM include?
Sales
Contacts and companies sit on a single page with their deals, which you track by stage and milestone. Agile includes lead scoring, email tracking, two-way email integration and appointment scheduling. Telephony offers one-click calling, call scripts and voicemail automation, and sales gamification adds leaderboards for reps.
Marketing automation
You can send email campaigns, build forms, email templates and landing pages, and track how contacts engage with your website. Campaign workflows automate follow-ups; the number of workflows grows with your plan, from 1 on Free to unlimited on Enterprise. Read more about marketing automation tools.
Service
The help desk handles tickets with groups, labels, canned responses and views. A knowledge base is included on higher plans.
How much does Agile CRM cost?
Prices checked on 31 October 2026 on Agile CRM's pricing page, per user per month:
| Plan | Monthly | Yearly | 2 years | Contacts |
|---|---|---|---|---|
| Free | $0 for 10 users | 1,000 | ||
| Starter | $14.99 | $9.99 | $8.99 | 10,000 |
| Regular | $49.99 | $39.99 | $29.99 | 50,000 |
| Enterprise | $79.99 | $64.99 | $47.99 | Unlimited |
Extra marketing emails can be bought as add-on packages, which last one month from purchase.
What do users say about Agile CRM?
Agile CRM is rated 4.6 out of 5 on G2 at the time of checking. G2's review summary says users value its ease of use, having many tools in one place and its low price for small teams. Automated workflows also get positive mentions.
The common complaints on G2 are an interface that feels dated, clunky or unintuitive, slow loading with larger datasets, limited customization and reporting, and slow customer support during setup.
When should you choose an alternative?
- You want a free CRM that is actively developed. Compare HubSpot CRM.
- You want a simple, sales-first pipeline tool. Look at Pipedrive.
- You still want sales, marketing and service in one suite. Consider Zoho CRM, Freshsales or EngageBay.
See our list of the best CRM systems for SMBs or browse all CRM tools.
Key features
- Contact and deal management. Single-page contact records and deal tracking by stage and milestone.
- Telephony. One-click calling, call scripts and voicemail automation, with call recording on Enterprise.
- Appointment scheduling. Share an online calendar and automate invites and follow-ups.
- Marketing automation. Email campaigns, campaign workflows, forms, landing pages and web engagement tracking.
- Help desk. Ticket groups, labels, canned responses and a knowledge base on higher plans.
- Gamification. Sales leaderboards and competitions to motivate reps.
Agile CRM pricing
| Plan | Price | Notes |
|---|---|---|
| Free | $0 for 10 users | 1,000 contacts and companies, 1 campaign workflow, 1 integration, email support, basic reports. No credit card required. |
| Starter | Monthly: $14.99, Yearly: $9.99, 2 Years: $8.99 (per user per month) | 10,000 contacts and companies, 5 campaign workflows, 3 integrations. |
| Regular | Monthly: $49.99, Yearly: $39.99, 2 Years: $29.99 (per user per month) | 50,000 contacts and companies, 10 campaign workflows, 50+ integrations, 2-way telephony, marketing automation, social monitoring. |
| Enterprise | Monthly: $79.99, Yearly: $64.99, 2 Years: $47.99 (per user per month) | Unlimited contacts, unlimited campaign workflows, call recording, knowledge base, access controls, dedicated account rep. |
Agile CRM FAQ
Is Agile CRM free?
Yes. Agile CRM has a free plan for up to 10 users with 1,000 contacts and companies, one campaign workflow and basic reports. No credit card is required.
How much does Agile CRM cost?
On 31 October 2026 Agile CRM listed Starter at $14.99 per user per month billed monthly, $9.99 billed yearly or $8.99 on a 2-year term. Regular starts at $29.99 and Enterprise at $47.99 per user per month on a 2-year term.
Is Agile CRM still being updated?
Agile CRM is still sold and accepts new sign-ups. Its homepage, however, shows its most recent product update and blog posts from 2020, and that update points customers to the vendor's 500apps suite. Check the product roadmap with the vendor before you commit long term.
What are the downsides of Agile CRM?
G2 reviewers most often mention an interface that feels dated or unintuitive, slow loading with larger datasets, and slow customer support.