Sales Loves Marketing
- Best for
- Larger marketing and operations teams that plan in spreadsheets and need strict reporting across many projects
- Starting price
- $9 per member per month, billed yearly
- Free plan
- ✗ No
- Free trial
- ✓ Yes
Smartsheet is a work management platform that looks like a spreadsheet but works like a project tool. Teams plan work in sheets, then view it as Gantt charts, boards or calendars, automate updates and roll everything up into dashboards. There is no free plan; paid plans start at $9 per member per month on yearly billing.
Who is Smartsheet for?
Smartsheet suits mid-size and large organisations that manage many projects and need consistent reporting, such as marketing operations, PMOs and agencies with many client projects. People used to Excel tend to feel at home in its grid. Small teams that want a simple board, or a tool with docs and chat built in, may find it heavier than they need.
What are Smartsheet's main features?
Sheets, formulas and views
Every project starts as a sheet with rows, columns and rich formulas that can link data across sheets. You can show the same sheet as a table, Gantt chart, board or calendar, and the Business plan adds a timeline view.
Automations and forms
Automations send reminders, request updates and route approvals. Pro includes 250 automation runs a month and Business makes them unlimited. Forms are unlimited on every plan, so requests such as campaign briefs land straight in a sheet.
Dashboards and portfolio reporting
Reports and dashboards pull data from many sheets, which is how managers track a portfolio of campaigns or client projects in one view. Enterprise adds portfolios and scenario planning. Add-ons such as Control Center, Dynamic View, Data Shuttle and Resource Management cover larger rollouts.
AI
Smart Assist, Smart Columns and AI-powered dashboards are included on every plan and help surface risks and analyse data. Business and higher plans can connect Smartsheet to external AI tools.
Collaboration and integrations
Every plan includes unlimited free contributors, and Business adds unlimited free guests, which helps when clients or freelancers need access. Smartsheet connects with apps such as Jira, Salesforce, Slack and Microsoft tools.
How much does Smartsheet cost?
Prices checked on 31 October 2026 on Smartsheet's pricing page, in US dollars:
| Plan | Billed yearly | Billed monthly | Members |
|---|---|---|---|
| Pro | $9 per member/month | $12 per member/month | 1 to 10 |
| Business | $19 per member/month | $24 per member/month | 3 or more |
| Enterprise | Custom | Custom | 10 or more |
| Advanced Work Management | Custom | Custom |
There is no free plan. A 30-day free trial needs no credit card. The pricing page also shows prices in other currencies, including euros and pounds.
What do users say about Smartsheet?
Smartsheet is rated 4.4 out of 5 on G2 from almost 23,000 reviews at the time of checking. G2's review summary says users most often praise its ease of use, its real-time collaboration, its automations and its project tracking.
The most common complaints on G2 are a steep learning curve, missing features for tracking information and advanced use, an interface some find unintuitive, costs that rise quickly for small businesses as they scale, and limited customisation.
When should you choose an alternative?
- You want a free plan or a lighter tool. Look at Asana or Trello.
- You want a flexible database rather than sheets. Compare Airtable.
- You want a visual board tool with strong dashboards. Read our monday.com project management review.
- You want docs and projects together. See Notion.
Browse more productivity tools.
Key features
- Sheets and views. Spreadsheet-style sheets with rich formulas that can also be shown as Gantt charts, boards, calendars and, on Business, timelines.
- Automations. Automated reminders, update requests and approvals; 250 runs a month on Pro and unlimited on Business.
- Dashboards and reports. Reports and dashboards roll up data from many sheets for portfolio-level tracking.
- AI features. Smart Assist, Smart Columns and AI-powered dashboards on every plan, plus connections to external AI tools on Business and higher.
- Forms and intake. Unlimited forms on every plan to collect requests and turn them into rows of work.
- Resource and portfolio management. Workload tracking on Business, portfolios on Enterprise, and add-ons for resource management and project portfolio control.
Smartsheet pricing
| Plan | Price | Notes |
|---|---|---|
| Pro | $9 per member per month billed yearly, or $12 billed monthly | 1 to 10 members and unlimited contributors; Gantt, table, board and calendar views, rich formulas, conversational AI features, unlimited sheets, forms and reports, 250 automations a month |
| Business | $19 per member per month billed yearly, or $24 billed monthly | Marked most popular. 3 or more members; adds unlimited free guests, timeline view, workload tracking, admin tools, unlimited automations, connections to external AI tools and 1 TB of attachment storage |
| Enterprise | Custom pricing | 10 or more members; adds scenario planning, portfolios, SAML single sign-on, Enterprise Plan Manager and unlimited attachment storage |
| Advanced Work Management | Custom pricing | Adds Control Center, Dynamic View, Data Shuttle, connectors, DataMesh and premium support |
Smartsheet FAQ
Does Smartsheet have a free plan?
No. The pricing page lists only paid plans. Smartsheet offers a 30-day free trial with no credit card required.
How much does Smartsheet cost?
On 31 October 2026 Smartsheet listed Pro at $9 and Business at $19 per member per month billed yearly, or $12 and $24 billed monthly. Enterprise and Advanced Work Management have custom pricing.
Do I pay for everyone who uses Smartsheet?
No. Smartsheet charges per member, but every plan includes unlimited free contributors, and Business adds unlimited free guests. Pro is limited to 10 members, and Business needs at least 3.